Cookies Policy

Cookies are small text files that a site stores on your computer, tablet or phone. They let us recognise your browser on later page loads and return visits, so we can keep you signed in, remember your settings and see how the site is being used. Where we say cookies in this policy, we also mean similar technologies such as pixels, tags and local storage.

Some cookies are set by us. Others are set by the providers we work with for hosting, payments, security, analytics and advertising, and those providers may only use what they collect for the purposes we have asked them to. Cookies that are not strictly necessary are set only after you agree to them in the cookie notice, and you can withdraw that agreement at any time.

• Session cookies are deleted when you close your browser.
• Persistent cookies stay on your device for a set period, or until you delete them.
• First-party cookies are set by our own site.
• Third-party cookies are set by another domain, such as an analytics or advertising provider.

We group the cookies on our site into four categories. The cookie notice lists them in the same way, so what you see there matches what follows.

Strictly necessary cookies

These keep the site working and cannot be switched off. They hold your sign-in session together as you move between pages, protect the cashier, spread traffic across our servers and help us spot fraudulent or automated activity. They also support the identity and age checks we must carry out as the holder of a gaming licence, because every player has to be 18 or over and verified before they gamble with us.

Performance and analytics cookies

These show us how the site is used, in aggregate: how many people visit, which pages are opened, how long a page takes to load and where errors occur. The reports describe groups of visitors rather than individuals, and we do not use them to make decisions about a single account.

Functionality cookies

These remember choices so you do not have to make them again, such as your language, display and sound settings, the layout of the lobby, and whether you have already closed a notice. Your deposit limits, time-outs and self-exclusion are held against your account rather than in a cookie, so clearing cookies never changes them.

Marketing cookies

These measure our campaigns and cap how often you see the same message. They can record that you arrived from a particular advert, that a promotion has already been shown to you, or that you went on to register, and some are set by advertising providers that operate across other sites. Accounts that are self-excluded or have opted out of marketing are left out of these audiences.

You can control optional cookies in two places: our cookie notice and your own browser.

In the cookie notice on our site

The notice appears on your first visit and lets you accept all optional cookies, reject them all, or choose category by category. You can reopen it from the cookie settings in the site footer whenever you want to change or withdraw your choice. Withdrawing consent stops further optional cookies being set; it does not remove cookies already stored, which you clear in your browser.

In your browser or device settings

1. Open your browser settings and find the privacy or cookies section.
2. Choose whether to block all cookies, block third-party cookies only, or clear what is already stored.
3. Decide whether cookies should be cleared automatically each time you close the browser.
4. Repeat this on every browser and device you use, as the settings do not carry across.

Most browsers also have a private browsing mode that clears cookies when the window closes, and your phone or tablet settings may offer separate controls over advertising identifiers. Your browser's help pages give the exact steps for the version you are running.

You are free to block or delete cookies, and we will not stop you. Some parts of the site depend on them, so expect the following.

• You may be unable to sign in, stay signed in, or finish a deposit or withdrawal in the cashier.
• Games may fail to load, or lose their state when you change page.
• Language, display and other preferences reset on every visit.
• The cookie notice reappears each time, because the record of your choice is itself stored in a cookie.
• Our security checks may treat the session as unrecognised and ask you to confirm who you are again.

Turning off only analytics and marketing cookies does not affect your ability to play, deposit or withdraw. If a feature stops working after you change your settings, allow strictly necessary cookies, clear your old cookies and try again.

We update this policy when the cookies we use change, or when the law and guidance that apply to them change. The current version is the one shown on this page, and the date it last changed is given at the top.

If you have a question about cookies, want help with your settings, or would like to know more about what a category collects, e-mail us at support@casino-richyfox.co.uk or use the live chat on the site. Telling us which browser and device you use, and what you changed, helps us answer first time.